Ask Ringo
This guide will help you better understand how Ask Ringo features works, where you can find it in the app and some examples on how to use it.
Last updated 27 days ago
What is Ask Ringo?
Ask Ringo is an AI-powered chatbot built directly into the Ringo app. It allows you to ask questions about calls, messages, WhatsApp conversations, and internal team threads, and get instant answers.
Instead of searching through chats or scrolling through past conversations, you can simply ask. Whether you want to review a customer issue, check how your team handled something, or find out what needs follow-up, Ask Ringo gives you quick insights across all communication channels.
After answering your question, Ask Ringo can also suggest next steps, like drafting a reply, listing action items, or highlighting open to-dos, so you can move faster, stay organized, and never miss a thing.
Where to access Ask Ringo?
You can access Ask Ringo in two places inside the app.
In your main navigation - tap the ✨ Stars icon in the bottom-right corner of the Ringo app. This opens the general Ask Ringo chat, where you can ask about any customer conversation, team activity, or overall performance across a selected time range.
In a specific customer chat - You can also access Ask Ringo inside any specific customer chat. Open a conversation and tap the ✨ Stars icon in the top-right corner (next to the call icon). This opens Ask Ringo focused on that customer, where you can ask about their issues, past interactions, open to-dos, or anything that needs follow-up.
What Can I Ask?
Here are common examples, but you can ask anything else:
“Who needs to follow up?”
“Which leads haven’t been responded to in 48 hours?”
“How did Sarah handle the Johnson complaint?”
“Summarize what happened with this customer.”
“What are customers complaining about most this month?”
“How many new leads came in this week?”
“Who asked about pricing but didn’t book?”
“Draft a reply to this customer.”
“Create a follow-up message for this lead.”
“List the to-do items for this issue.”
“What’s still unresolved in this conversation?”
“Write a message to re-engage customers who didn’t respond.”
“Summarize this week’s team performance.”
“Create a reminder list based on open conversations.”
“What should I prioritize today?”
What You Get
Ask Ringo delivers:
Clear summaries
Action items
Missed opportunities
Suggested next steps
Start new chat or check history
On the top left corner of your chat with Ask Ringo you can:
Start new chat – begin a new conversation and ask a new question.
Check history – access a list of your previous chats with Ask Ringo, so you can revisit past insights and make sure you don’t miss any important information.