Manage Subscription

In this guide we'll walk you through how Ringo's free trial works, the different subsription options and also how to manage it from your Settings.

Last updated About 1 month ago

7-day free trial

Ringo offers a 7-day free trial so you can fully explore the app before committing to a subscription.

What’s included in the free trial?

  • Register with 10DLC and start communicating with your customers

  • Register with Meta to begin using WhatsApp

  • Text and call customers once registration is complete

  • Access to all AI-powered tools

What’s not included?

  • Team collaboration tools — these require a multi-seat subscription. Meaning you can't tag team members on customer inquiries, or share calls.

Subscription

Ringo subscription plans

Ringo offers one subscription plan, available on either a monthly ($25/mo per user) or annual ($20/mo per user) billing option. Both subscriptions include the exact same features, the only thing that changes is whether you want a monthly or annual subscription, the later one includes a 17% discount.

Please note: In addition to your subscription fee, a one-time A2P 10DLC registration fee is required. This registration allows your business to legally send and receive application-to-person (A2P) text messages through U.S. carrier networks and helps ensure message delivery and compliance with carrier regulations. The carrier charge will be paid once you register with A2P 10CLD registration from the Ringo app, for more information check here.

Manage subscription

You can manage your subscription and billing at any time directly from your settings.

Ringo Billing and subscription setup

View your subscription

  1. Open the Ringo app

  2. Go to Settings

  3. Select Billing & Subscription

subscription Ringo

Here you can:

  • See your active subscription

  • Check when your current billing period ends

  • View your next renewal date

Switch to a Multi-Seat Plan

If you want to collaborate with your team, you’ll need to add seats before inviting members to your workspace.

multi-seat plan Ringo

  1. Go to Settings

  2. Click Switch to Multi-Seat Plan

  3. Choose the number of seats you need

  4. Select whether you’d like monthly or annual billing

  5. You’ll be redirected to Stripe to complete your purchase

  6. Enter your payment details and confirm

IMPORTANT: once you have switched to multi-seat plan, you need to cancel your IAP (in-app-purchase). Follow the steps below:

How to cancel your in-app-subscription once you switch to multi-seat plan?

  1. On the Ringo app go to Settings

  2. Tab Manage Subscriptions → Scroll down to Subscriptions

  3. Click on "Cancel Subscription”

Have a promo code?

On the Stripe checkout page, click “Details” in the top-right corner and enter your promotion code there.

multi-seat payment Ringo

Change Your Billing Plan

To switch between monthly and annual billing:

Settings → Manage Subscription → See All Plans

Then select the option that fits your needs.

Cancel or change Ringo subscription

Cancel Your Subscription

To cancel your Ringo subscription:

Settings → Manage Subscription → Cancel Subscription

Your plan will remain active until the end of your current billing period.