AI Message Assistant

The AI Message Assistant helps you write faster, clearer and more professional messages. You can enhance your writing, change the style, translate messages and get automatic message suggestions based on your past conversations.

Last updated About 2 months ago

AI Rewrite

Use this option when you want the AI to improve what you have already written.

screenshot showing how AI rewrite works on Ringo

  1. Start typing your reply

  2. Click the AI stars next to the message box

  3. The AI will instantly rewrite your message with clearer and better wording

Change Writing Style

You can adjust the tone or style of your message, such as making it “Shorten”, “Elaborate”, “Formal or “Casual”.

two screenshots showing how to change writing style in Ringo

  1. Start typing your reply

  2. Long press the AI stars next to the message box

  3. Choose the style you want to apply

Write in Other Languages

Translate your message into another language without leaving the chat.

two screenshots showing how to pick another language in Ringo

  1. Start typing your reply

  2. Long press the AI stars

  3. Select the language you want

Currently supported languages: Spanish, Portuguese, French, German, Chinese (Simplified), Chinese (Traditional), Korean and Japanese.

Message Suggestions

two screenshots showing how to check message suggestions on Ringo

The assistant can also create context based message suggestions to help you follow up, re-engage or start conversations in a more personalized way. Suggestions are generated based on your previous interactions with each customer.

  • Go to a chat with a customer

  • Click on the AI stars on the bottom left corner of your screen

  • And check the several message suggestions

For example, if the customer writes “Hi there”, you can check the AI generated suggestions

AI Message Assistant Setup

Customize how the AI writes so it always matches your preferences and business style. This prompt will be used to formulate both the AI Rewrite messages and also Message Suggestions.

two screenshots showing how to access AI Message Assistant setup in Ringo

  1. Go to Settings

  2. Select AI Message Assistant

  3. Click Custom Prompt (you can pick from a few examples to start with)

  4. Write a prompt that explains how you want the AI to handle your messages

Pro Tip: Add details such as tone, level of formality and common phrases your business uses. The clearer the instructions, the more accurate the AI becomes.